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Cookies Policy
About cookies
Cookies are small text files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies can help a website operate correctly, improve performance, remember preferences and provide information about how visitors use its pages.
M99 Casino may use cookies, pixels, tags, software development kits, local storage and other similar technologies. For simplicity, this policy refers to all of these technologies as cookies. Some cookies are placed by us, while others may be placed by service providers that support website functionality, security, analytics, advertising or other online services.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can vary according to its purpose, your browser settings and the settings applied by the relevant service provider.
Cookies do not usually contain information that directly identifies you, such as your name. However, information collected through cookies may be linked with other information connected with your account, device or use of our services. Where this occurs, the combined information will be handled in accordance with our Privacy Policy and applicable requirements.
How M99 Casino may use cookies
The cookies used on our website may serve different purposes. Some are necessary for the website to function, while others help us understand website usage or remember choices. The types and purposes of cookies may change as our website, technology and services develop.
Strictly necessary cookies
Strictly necessary cookies support core website functions. They may help with account access, secure areas, session management, fraud prevention, traffic routing, load balancing and other technical operations. Without these cookies, some parts of the website may not work properly or may be unavailable. These cookies are generally used because they are needed to provide a service you have requested, rather than for promotional purposes.
Functionality cookies
Functionality cookies help remember choices and preferences. For example, they may support language or display settings, remember parts of a completed form, or help provide a more consistent experience between visits. If you reject or delete these cookies, the website may still be available, but some preferences may need to be selected again and certain features may not operate in the same way.
Performance and analytics cookies
Performance and analytics cookies may collect information about how visitors use the website. This can include pages visited, links selected, approximate time spent on pages, general device or browser information and whether a page displays correctly. We may use this information in an aggregated or statistical form to identify errors, understand usage patterns, improve navigation and develop a more reliable website.
Security and compliance technologies
Cookies and similar technologies may be used to help protect our website and users. They may assist with detecting unusual activity, preventing misuse, supporting account security, verifying requests and maintaining the integrity of website systems. These technologies may also support measures designed to meet legal, regulatory and responsible gambling obligations.
Advertising and marketing cookies
Where used, advertising or marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand how visitors interact with promotional content and display content that may be more relevant to their interests. These cookies are not required for the basic operation of the website. Their availability and use may depend on your consent, your cookie settings and applicable requirements.
Cookies from third parties
Some website functions may be supported by third parties. These third parties may place or access cookies and similar technologies through our website. They may include providers of hosting, security, analytics, payment-related services, customer support, content delivery, advertising or technical tools. The relevant third party may process information in accordance with its own privacy and cookie policies.
Third-party services may change over time, and different providers may use different technologies and retention periods. We aim to use appropriate providers for the services required by our website, but we cannot control every aspect of a third party's processing. You should review the privacy and cookie information published by any third-party service that you choose to use or that is presented through our website.
Third-party cookies may be used to collect information across different websites or services, depending on the provider and the settings applied. Your browser, device settings and any consent tool available on the website may provide ways to limit this activity. Blocking third-party cookies may affect the operation or presentation of some website features.
We may also receive information from service providers that helps us understand website performance, security events, campaign activity or general user interactions. We use such information for legitimate website and business purposes, subject to applicable privacy obligations and any choices you make through available cookie controls.
Managing your cookie choices
You can manage cookies in several ways. Where a cookie banner, preference centre or similar tool is available, you can use it to accept or reject categories of cookies that are not strictly necessary. Your choices may be stored so that they can be applied on later visits. If you use another browser or device, you may need to set your preferences again.
You can also adjust cookie settings through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The steps differ between browsers, operating systems and devices, so you should refer to the help information provided with your chosen browser.
- Accept or reject optional cookies through any cookie preference tool made available on the website.
- Delete cookies already stored on your device using your browser or device settings.
- Block all or selected cookies, including third-party cookies, through your browser controls.
- Use separate settings for different browsers, devices or user profiles where appropriate.
- Review your settings from time to time, particularly after updating a browser or device.
Disabling cookies does not necessarily remove information that was collected before the change. It may also prevent us from remembering your choices or recognising a device for security and continuity purposes. If you block strictly necessary cookies, you may not be able to log in, use account functions or access some parts of the website. Certain settings may also reduce website performance or affect the way pages are displayed.
Cookie choices are separate from responsible gambling choices. Changing cookie settings will not change account restrictions, deposit controls, self-exclusion arrangements, identity checks or other player protection measures. Those matters are handled under the relevant terms, policies and processes that apply to our services.
Information collected through cookies
Depending on the technology and its purpose, information collected through cookies may include an IP address, device type, operating system, browser type, approximate location, referring page, pages viewed, links selected, visit dates and times, general website activity, cookie preferences and technical event information. We may also collect information about whether a page or feature was available and whether an error occurred.
We use this information for purposes such as operating and securing the website, remembering preferences, detecting technical issues, measuring performance, improving content, understanding general usage and supporting marketing activity where permitted. We may combine cookie information with information obtained from your account, device or interactions with us when this is necessary for these purposes and allowed by applicable requirements.
We take reasonable steps to manage information appropriately and to limit access to people and service providers who need it for an authorised purpose. Information may be retained for different periods depending on the reason for collection, technical requirements, security needs and any legal or regulatory obligations that apply. Cookie information may also be processed or stored in locations outside Australia where service providers operate.
We do not use cookies as a substitute for responsible account security. You should keep your login details private, use a secure device, log out when appropriate and avoid accessing your account through an untrusted or shared connection. If you believe your account or device has been used without permission, follow the account security process available through the website.
Changes and questions about this policy
We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. An updated version will be published on this page with a revised date where appropriate. The updated policy will apply from the time it is made available, unless a different commencement date is stated. You should review this page periodically so you remain informed about how cookies may be used.
If a material change affects how optional cookies are used, we may provide additional notice or ask you to review your preferences where appropriate. Your continued use of the website after an update may indicate that you have read the updated policy, but it will not override any consent requirement that applies to optional cookies.
If you have a question about this Cookies Policy, wish to understand how your information is handled, or want to exercise a privacy-related choice, please use the contact or support channel made available on the M99 Casino website. We may need to verify your request before taking action, particularly where the request relates to account information or security.
This policy is intended to provide clear general information for visitors and players in Australia. It does not replace the Privacy Policy, website terms, account rules or any responsible gambling information that applies to your use of M99 Casino.