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M99 Casino Betting Rules
1. General betting conditions
These rules apply to bets, wagers and gaming activity completed through the M99 Casino website or any related service where betting is offered. Additional rules may apply to a particular sport, event, market, game or promotion. The rules shown on the relevant betting or game screen form part of the conditions for that transaction. If a specific rule conflicts with a general rule, the specific rule for the relevant product or market will generally apply.
Players are responsible for reading the available information before confirming a wager. This includes the selection made, odds or payout information, stake, potential return, applicable restrictions and any closing time. Information displayed on the website may change as events develop or as games and markets are updated. A player should check the final bet slip or confirmation before leaving the transaction screen.
Only eligible players may use betting services. You must provide accurate information when registering and keep your account details current. An account must be used only by the registered account holder. You must not allow another person to access your account, place bets for you or use funds held in your account. M99 Casino may refuse, suspend, restrict or review activity where this is permitted by applicable law and the relevant account terms.
- You must meet the applicable minimum age requirement and any other eligibility requirements before betting.
- You must comply with Australian law and any other rules that apply to your location and use of the service.
- You must not use the service for unlawful activity, fraud, manipulation, money laundering or any other improper purpose.
- You should protect your password, security information and device used to access your account.
- You are responsible for checking that a bet has been accepted and recorded correctly.
- A bet must not be placed while your account is restricted, suspended or closed.
2. Placing and accepting bets
A bet is normally created when you select a market or game, enter or confirm a stake and submit the transaction. A request to place a bet is not necessarily an accepted bet. Acceptance may depend on the availability of the market, the status of your account, the balance or payment method, the applicable limits and the accuracy of the information displayed at the time.
After submitting a bet, wait for the confirmation or bet reference shown by the service. If no confirmation appears, do not assume that the bet was accepted or rejected. Check your account history before attempting to place the same bet again. This can help prevent duplicate transactions. You remain responsible for checking the details of each accepted bet as soon as reasonably possible.
Odds, prices and stake amounts
The odds, prices, potential returns and stake amounts displayed on the website are provided for the relevant transaction. They may change before a bet is accepted. A displayed price does not guarantee acceptance at that price. Where a price changes before acceptance, you may be asked to accept the updated price, or the request may be declined. The final accepted bet record is the reference for the terms of that wager.
A bet must be within any limits or restrictions that apply to the relevant market, game, account or payment method. The service may apply minimum or maximum stakes, maximum returns, market limits or other controls. These limits may differ between products and may be changed where allowed by applicable law and the relevant terms. No limit should be assumed unless it is displayed or confirmed for the particular bet.
Multiple and combination bets
Where combination or multiple bets are available, the selections must satisfy the rules of the relevant product. Some selections may not be permitted together, and a combination may be unavailable if the selections are connected or otherwise restricted. If one selection is void, the remaining selections will be treated in accordance with the rules for that product. The bet slip and applicable market rules should be checked before confirmation.
You should not place a wager if the information on the bet slip is unclear, incomplete or inconsistent. A successful deposit does not, by itself, mean that a bet has been placed. Funds may be available in an account without a wager being accepted, and an accepted wager may remain subject to later settlement checks.
3. Event results and settlement
Bets are settled using the result or outcome determined under the rules for the relevant market or game. For sports and other events, settlement may be based on an official result, a recognised result source or the result specified in the market rules. The time and method used for settlement can vary between products. A result may be changed after an initial announcement if the applicable authority or official source corrects it within the relevant period.
If an event is abandoned, postponed, interrupted, rescheduled or materially changed, the bet may be settled, voided or otherwise handled under the rules for that market. The treatment can depend on whether the market was already determined, whether the event reached the required stage and whether a new date or format is recognised. Players should review the event-specific rules rather than relying on assumptions about a particular sport or competition.
- A selection or market may be void when the required event does not take place or cannot be settled fairly.
- A bet may be void when the relevant event, participant, game format or market condition is materially changed.
- A market may remain valid even when a participant withdraws, if its individual rules provide for that outcome.
- For live or in-play betting, delays may occur between an event happening and information appearing on the website.
- A bet submitted after a market has closed, or after the outcome is known, may be rejected or reviewed under the applicable rules.
- Where a bet is void, the stake will generally be treated according to the specific rules for that product.
Casino and game outcomes
For casino games and other games of chance, the game result is determined by the relevant game system and the rules displayed for that game. A round may be treated as completed when the required action has been processed by the system, even if a player loses connection or closes the browser. Players should not refresh repeatedly or submit another action when a result is delayed. The account history or game record should be checked first.
Game outcomes cannot normally be changed because a player dislikes the result, experiences a change in circumstances or believes a different result should have occurred. If a technical issue affects a game or transaction, the relevant record, system information and applicable rules may be reviewed. Any correction will be made in accordance with the service terms and applicable requirements.
4. Errors, disputes and responsible use
Despite reasonable care, a website or betting system may occasionally display an obvious error. Examples may include an incorrect price, duplicated market, incorrect event information, technical fault, incorrect settlement or a transaction recorded more than once. If an obvious error occurs, M99 Casino may correct the error, cancel or void the affected transaction, or settle it using the correct information, where permitted by applicable law and the relevant terms.
Players must not deliberately take advantage of a known error. If you notice a problem with a bet, balance, result or transaction, stop using the affected service and report the issue through the available support process. Keep any relevant bet reference, date, time and screenshots where possible. This information can assist with reviewing the matter, but does not guarantee a particular outcome.
Account records and disputes
Your account history is the primary record of accepted bets, game activity, transactions and settlement information. You should review it regularly and raise any concern within a reasonable time. A review may consider the bet record, system logs, market information, game data, payment records and any other relevant material. Decisions will be made in line with the applicable rules, the Terms and Conditions and legal obligations.
If you believe that a bet has been settled incorrectly, provide a clear explanation of the issue and identify the transaction concerned. A dispute about a result does not automatically suspend a valid account obligation or reverse a completed transaction. Where a matter cannot be resolved through the usual review process, any further options will depend on the applicable terms and legal requirements.
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only wager money that you can afford to lose. Set a personal budget and time limit before you begin, and stop when either limit is reached. Do not chase losses, borrow money to gamble, gamble to deal with stress, or continue because you expect a win to be due. Past outcomes do not guarantee future results.
- Take regular breaks and avoid gambling when affected by alcohol, medication or other substances.
- Keep gambling separate from essential household, rent, loan and bill money.
- Use available deposit, activity, loss or session controls where they are offered.
- Consider a temporary break or account exclusion if gambling is no longer enjoyable or controlled.
- Speak with an appropriate gambling support service if gambling is causing financial, personal or emotional harm.
- Parents and account holders should prevent children and other unauthorised people from accessing betting services.
These Betting Rules are general information and do not replace the full Terms and Conditions or product-specific rules. If you are unsure about a bet, game, result or account restriction, do not proceed until you have checked the available information or obtained clarification through the support options provided on the website. Rules may be updated from time to time, so the current version should be reviewed before using the service.